About this page
If you have concerns about the protection of your data, or you would like to know more about the infrastructure behind ActionPro online, this is the place for you.
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Site Security
No payments are made via this site so privacy of bank details is not an issue. Nevertheless, we have applied similar levels of security which recognise that the data you enter and the documents you generate in the planning area may contain commercially sensitive information or personal data.
Specific security measures that we take in the planning area include:
Secure site – This is a secure site as evidenced by the https web address and key symbol attached to it. This means that data transmitted over the internet between users and our servers is encrypted in accordance with the protocols of Verisign.
Data-sharing – We do not sell or pass any of your data to third parties, nor pass it to any other organisation within our group.
Dedicated server – Your planning data is stored on servers which are dedicated to this web site. Access to the server is therefore confined to authorised users and the people employed by or contracted to us to maintain the site and the server.
Login process – By using a combination of an e-mail address and password to log into your planning area, access to your data is confined to those with whom you choose to share your login details. The managers of this site do not examine your data unless you ask us to in order to resolve a technical query.
Secure server – Our servers are housed by a specialist hosting company in a secure purpose-built IT housing building incorporating the usual firewall and virus protection, physical security, safety and hardware maintenance features that you would expect of such a facility.
Back-up – Our servers incorporate twin hard drives on which all data is mirrored so that a drive failure should not disrupt usage or cause loss of data. Against the possibility of catastrophic damage, data is automatically backed up to a similar server, via a private network, at a second secure and remote location which could not be affected by the same incident.
Additional security measures that you can take:
Login security – Do not share your login details with anyone you do not trust. Change your password if you have reason to question whether your login information remains secure.
Document security - Protect sensitive documents that you store on our site with passwords and/or data encryption methods of your choice.
Data security on your PC or network - Apply appropriate security measures to the computers that you use to access this site.
Data deletion – Delete from the site any documents or data about which you become concerned.
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